Rachel has qualified Teaching, Learning and Skills Status and a Post Graduate Certificate in Education from Portsmouth University. Rachel is a member of the Chartered Institute of Personnel and Development (CIPD) , Society for Education and Training and the Institute for Customer Service (ICS).

Rachel has been in Education & Training for 20 years, she has spent 4 years in Japan as a Teacher Trainer, teaching and level-checking students, recruiting native Japanese teachers, mentoring and training new Japanese and native English Teachers

Her Retail experience includes working as a Department Manager and Learning & Development Coach for John Lewis and has spent the last 8 years working in Quality Assurance & Management of Adult Learning. Rachel is our Lead Internal Quality Assurance; mentoring & developing our trainers to be the very best they can be.